Shipping policy
Shipping Policy for Nesa The Brand
Thank you for shopping with Nesa The Brand! We’re committed to providing you with a smooth and transparent shopping experience. Below is our shipping policy:
Domestic Shipping
Economy Shipping
- Economy shipping typically takes 5-8 business days for delivery.
- Enjoy free Economy shipping on orders over $150(when we have a promotion). For orders under $150, Economy shipping rates will apply at checkout, calculated based on the size and weight of your order.
Standard Shipping
- Faster shipping options are available at checkout (e.g., expedited or priority services). The cost of standard shipping is fully covered by the customer and varies depending on the service chosen.
International Shipping
- For international shipments, we use various carriers based on the destination, including but not limited to UPS, FedEx, and DHL.
- Customers are responsible for paying all applicable customs duties, taxes, and brokerage fees upon the arrival of the order, in accordance with your country’s regulations.
- Refused Shipments: If customs fees or brokerage fees are not paid, or if the package is refused, we are unable to offer a refund. Additionally, the carrier may discard the package, and we won’t be able to retrieve it from storage.
Processing Time
- All orders are processed and shipped on the next business day (Monday through Friday, excluding holidays).
- Delivery time estimates are provided by the carrier and may vary depending on your location.
Additional Notes
- Shipping Address: We recommend double-checking your shipping address to help ensure your order arrives promptly.
- Once your order is shipped, you will receive an email confirmation with tracking information.
If you have any questions or need assistance with your order or shipping, please feel free to reach out to us at nesathebrand@outlook.com.
Thank you for supporting Nesa The Brand!